Last updated: 24 August 2026
HOPE’S L.G & C LIMITED respects your privacy and handles personal information responsibly.
Who we are
HOPE’S L.G & C LIMITED provides landscaping, grounds maintenance, gardening, cleaning, fencing, waste removal and handyman services. For privacy questions, contact us at info@hopeslgclimited.com.
Information we collect
We may collect your name, contact details, property address, enquiry details, quotation and job information, invoices, payment information, photographs of work, and communications with us.
How we use your information
We use your information to respond to enquiries, prepare quotations, provide and manage services, arrange visits, issue invoices, maintain business records, handle complaints and meet legal obligations.
Our lawful basis
We process information to take steps towards and perform a contract with you, meet legal obligations, and pursue legitimate interests in running and improving our services. We only use marketing where permitted by law, and you can opt out at any time.
Sharing your information
We only share information where necessary with trusted service providers, including accounting, payment, email, website-hosting, insurance and waste-disposal providers, or where the law requires us to do so. We do not sell your personal information.
Keeping information secure
We take reasonable technical and organisational steps to keep information secure and limit access to those who need it.
How long we keep information
We keep enquiries and quotations only as long as needed for follow-up and record-keeping. Customer, job and financial records are retained for as long as required by law or needed to manage our contractual relationship, then securely deleted or anonymised.
Your rights
You can ask to access, correct, erase, restrict or object to the use of your personal information. You can also ask for a copy of information you have provided to us. To exercise these rights, contact info@hopeslgclimited.com.
Cookies
Our website may use essential cookies to operate properly. If we introduce non-essential cookies, such as analytics or advertising cookies, we will ask for your consent before using them.
Complaints
If you have concerns about how we use your information, contact us first. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.